Relieved we found you - The Brighton Cat Sitting Company

Summary

Reviewer

Leo and Kurt

Review Date

2016-12-30

Reviewed Item

Hove Cat Sitter

Author Rating

Dear Remi

Can I first say, what a pleasure it was from registering with your company to the end result - coming home to a very content cat who had been well cared for in our absence. It was the first time we left Bobo and Tye with strangers, but very relieved we found you. Please extend our gratitude to Helena who was fantastic.

Cheers

Leo and Kurt in Hove
Leo and Kurt

Brighton Cat Sitting Company

5.0

Mark Waghorn

09:17 03 Oct 17

I was highly impressed with my cat sitter and the professionalism of the company. I am a very frequent traveler and found their app very handy and reassuring. Most of all, my cat Is well cared for whilst I am away.

Melba Tee

09:18 26 Sep 17

We used their London service (London Cat Sitting Company) for 6 years before moving to Brighton and I can not fault them. A truly professional team from the office to my cat sitter. Their daily updates sent via their app by my cat sitter is always very reassuring. I highly recommend this company.

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The London Cat Sitting Company

4.5

Advik Kumar

02:52 04 Dec 20

It is important to me that my cats are at home and comfortable in their usual surroundings. Because of this, I have used London Cat Sitting Company on a regular basis for 6 years and will continue to do so. I can always trust Remi’s judgment when it comes to hiring cat sitters and my cats and I have enjoyed long warm relationships with all the cat sitters and the owner over the years. Thank you for all your care.read more

Sharon Marlo

03:11 03 Dec 20

I was a little apprehensive about using a cat sitter, but upon speaking to the manager Remi, my fears were allayed. Our cat sitter Janice further put our mind to rest when she met us to collect keys and make herself familiar with our home. She was very nice and accommodating and our kitty Humphrey liked her. You could tell from the moment Janice walked in, her love for cats was genuine from the way she interacted with Humphrey. Daily updates which included videos and photos is standard with London Cat Sitting Company. There isn’t another pet care service in London I would use and I have recommended them to friends.read more

Tim Riley

01:40 03 Dec 20

My partner and I can’t recommend this company highly enough. Our cat sitter has always been Penny, who is everything you want in a cat sitter. She is very responsive, attentive and sends daily updates, which is very reassuring.read more

Jerry Knowls

11:51 11 Aug 20

A big thank you to my Cat Sitter Geraldine who cared for my two cats for a month over cover so I could be in Durham, close to my mother. The peace of mind knowing they were in good hands was priceless. Easy communication and daily updates about the cats was a plus. My first time using them and I will be booking again.read more

S Star

03:56 26 Feb 20

We have used their service for both house sitting and daily visits and can not fault the service. Our cat sitters have all been wonderful and we wouldn’t think of looking elsewhere for our cat care needs.read more

Tess Balogun

12:12 20 Jan 20

I have been a very frequent and happy customer for almost 6 years and can highly recommend this service. The daily updates are very reassuring and appreciated.read more

Carlos parra

03:46 25 Dec 19

I’ve been using the London cat sitting company for more than two years and is all about trust and their professionalism that makes them unique. Karen has been helping me with Mila and I can’t thank her enough - small details like taking care of my plants when it wasn’t requested or needed. Thanks for all the support and help !read more

O Adler

12:26 27 Nov 19

Finally a pet sitting service we can trust. Having had several bad experiences, we are happy we found this service. We immediately felt at ease with our cat sitter and our cat Peel loved her! The daily updates are reassuring and we are very impressed with their resourcefulness. I highly recommend.read more

Sammi L

22:21 24 Nov 19

We have used Remi and her team for 2 years since moving to London and can highly recommend the service they provide. The daily updates we receive from our cat sitter, provides us with peace of mind .read more

Alison Gerber

22:00 24 Nov 19

Kindness, caring, honesty, trust and responsibility are characteristics of my favourite pet sitter from London Cat Sitting Company. I have had the pleasure of having them looking after my darling cats when I’m away.read more

Dermont O'dea

17:30 03 Nov 19

Thank you for arranging a wonderful cat sitter and providing such great service at such short notice. We will be sure to contact your company next time we need a cat sitter. Dermont, Brian and Jedread more

Maria Prego

02:25 16 Oct 19

My cat sitter has been great, so have the replacements I’ve had when he’s not available. Would not hesitate to recommend London Cat Sitting Company.read more

Brian Hawthorne

18:10 11 Oct 19

Reliable cat sitters who have cared for my cats at least 6 times this year. As a frequent traveler, I can’t express enough, the need for reliable and worry free pet sitting. They came highly recommended and I in return highly recommend them.read more

Julie Cantu

22:28 12 Sep 19

London Cat Sitting Company has been a LIFE LINE to me as I travel frequently for business. Usually I am able to give a week or two, sometimes more, but occasionally, it has been less than 48 hours notice and they have never failed me. I have always had the same cat sitter (Natasha) whom I felt comfortable with, from the minute I met her.read more

Carla Ingles

13:58 20 May 19

I first used this service first about 10 years ago, when the owner Remi was a solo cat sitter and was very satisfied. We moved to an area she didn't cover but found her again recently and was happy to hear she has expanded to cover all of London and beyond. Very happy with our new cat sitter and will call on them again.read more

Alessandro Rivara

13:01 19 Mar 19

Remi and her crew have been taking wonderful care of our 4 cats since she was recommended by our vet, 2 years ago. Ellie our cat Sitter first met at our home and spent time getting to know all 4 of them. We get updates every day with photos and videos. For long trips we sometimes book overnights, so our cats have someone at home. Over 2 years and at least 10 trips, (some over 2 + weeks) our cat Sitter has become a second mum to them! We can’t recommend London Cat Sitting Company enough.read more

Anneli Noble

16:18 18 Mar 19

Over the years London Cat Sitting Company has always done a fantastic job. As our cat gets older and has medical issues, it is good to know that we can trust Melanie to take care of daily meds and any issue that might come up. I highly recommend them.read more

Matt Drake

10:20 16 Mar 19

A great friendly and professional cat sitting service I would recommend to people in the London area. We were away for 3 weeks, which is a life time for us to be away from our Cecil. Remi and her team gave us peace of mind and we were reassured by the daily updates with videos and pictures we received daily. worth every star I have given.read more

Sally Jenkinson

21:23 28 Dec 18

This service is brilliant! Francesca was truly wonderful. She kept in contact with me and sent videos of my very happy, purring cat, who clearly adored her. Annabeth, who visited briefly, was also fantastic with him. Many, many thanks to the London Cat Sitting Company. I came home to a very happy cat and will be calling upon your services again!read more

Casey Wong

09:08 16 Nov 18

A Happy client of 4 years who has never considered using another pet sitting service and why should I? As a very frequent traveler, I depend on a solid, professional team and that is what I get. Daily updates from my cat sitter reassures me. Best of all, having recently moved from Finsbury Park to Dulwich, I am pleased to not have to switch to another service, because a company of London Cat Sitting Company stature and dedication has cat sitters through out London. Highly recommended.read more

Lindsay Moore

16:13 15 Oct 18

I've used this service since I first moved to London, initially in Homerton and now in Leytonstone. Great cat sitters who are all as equally cat crazy as us owners and this really reassures. Always send me photos and daily updates of them with my cats. Had a few tech issues on their website when they updated but was soon resolved once I flagged. Thanks!read more

Joanna Haugh

12:20 24 Sep 18

I’ve been using the London Cat Sitting company ever since I got my floofy weirdo, Ellie, about 2 years ago. Remi is very responsive and the cat sitters have always done a great job. This year Ellie has been looked after by Heather, who does a fantastic job and who’s knowledge of cats is seriously impressive. I’m always happy that my cat, and my flat, are in good hands while I’m away. Thoroughly recommend to anyone in London.read more

Seyi B

13:39 29 Aug 18

I have been a customer of London Cat Sitting for 5 years and have experienced nothing but the best service. The cat sitters have been brilliant and Remi the owner, has always been very pleasant to deal with. She runs a tight ship and doesn’t take any prisoners, hence the vindictive label some of these reviewers come up with.read more

Elinor Taylor

20:22 20 Aug 18

Fantastic service, highly recommended. I get daily updates from my Catsitter and it takes all the stress out of going away, knowing my two cats are well looked after in their own home. Bookings are always confirmed promptly, communication is great.read more

superheatherjean

21:14 12 Aug 18

I have used the London Cat Sitting Company for the past 6 months and can not fault them. My cat sitter has always been kelley who has been a star. A warmer more compassionate person you would be hard pressed to find. Our kittens adore her and we are always grateful for the daily updates she sends with pictures detailing how her time with them went, which give us peace of mind. A top notch service.read more

Elaine Baynham

19:53 02 Jul 18

I am so so pleased with the London Cat Sitting Company! They have been immensely helpful with all of my cat sitting needs - able to jump in last minute and accommodate with such care. I love getting all the pictures and updates from my sitter (all of whom have been so, so lovely). I can tell my sweet cat is getting the best care and is being adored by these lovely sitters. I am forever grateful for this service and the love they show for all kitties. Cannot recommend highly enough!read more

Richard Marchant

13:44 17 Jun 18

Just back from holidays and I wanted to leave some feedback on how things have gone with the cat sitting while I was away. Fen, who has been looking after Small and keeping an eye on the house, has been completely and utterly wonderful. Her regular updates were hugely reassuring and I've come home to find the house still there, the plants watered and a contented cat. I'm sure you already knew that Fen is fab (sounds like a t-shirt slogan), but I wanted to tell you anyway. I am so pleased I stumbled on the London Cat Sitting Company and on Fen. I can't thank her enough.read more

Chris Turner

17:32 23 Apr 18

This cat and dog sitting review is long overdue. I have nothing but high praises for Remi and her team who have helped us with our dogs and cat for over 6 years. Although Remi herself stopped offering dog boarding many years ago, she made an exception and our two rascals look forward to spending their holidays with her and her two dogs in her home. Their excitement upon getting to her home has to be witnessed, it’s sheer joy watching all the dogs run around like maniacs for the first 10 minutes upon arriving. All our cat sitters have cared for our cat in a professional and loving way and we have no complaints whatsoever.read more

Eleanor Humphrey

11:49 12 Mar 18

A wonderful Pet Sitting service that ticks all the boxes and lead by an intuitive, personable, kind owner. I can go away on my regular business travels in the knowledge that my cats are receiving the best care I would want for them. Daily updates are reassuring, a nifty app that makes booking, cancellation, communicating with my cat sitter and payments, seamless. They come highly recommended by a happy cat owner.read more

James Parker

20:02 01 Mar 18

Fabulous and caring service that offers such a friendly and comprehensive level of professional care. I recommend them highly and feel very happy and secure when going away-as does my cat! Affordable home-care saves uprooting your cat from the comfort of their home and gives you piece of mind! Also add in a daily blog with pictures and updates on how your cat is getting on without you and you will feel relaxed about leaving your pet when you go away. Very reassuring.read more

Manuela Gambagorte

14:31 01 Mar 18

I used this company several times and I really trust them. Inga and Hannah (the cat sitters) were always kind to my 2 cats and shared good reports with me every day. I highly recommend their servicesread more

Kate Proshansky

10:13 01 Mar 18

Frank is lovely! He posts pictures and updates to the client portal every day he visits, and texts me updates as well. It's great to know that my cats are taken care of while I'm away - it really allows me to relax and enjoy my holidays! Great service, I use them every time I go away.read more

bebo drako

09:34 22 Feb 18

I've been using this company for a few years now and my cats receive very attentive, sensitive service from my sitter, Moira. She's very professional, yet caring, and makes me feel secure during my holidays. I notice a real difference between the times I use her and the ones I leave them in the hands of my neighbour. The app for making bookings is easy to use, which is handy for me as I don't like making (or waiting on) phone calls and like to make and cancel my own bookings, viewing bookings and payments in written form, without dealing with admin staff. However I have dealt with Remi in admin sometimes, and can see why some people have mentioned her in reviews! She's a bit of a livewire so if you get your wires crossed it can get a bit explosive. And we did once, but I then had to call back a few months later due to a new health issue with one of my cats and the potential for a vet visit during my absence. Suddenly she was really caring and seemed to have forgotten or simply not care about our spat. But I prefer to just make my bookings online. Janice, the other admin lady, is really sweet though. So, frankly, I prefer to ask for Janice when I do have to discuss anything over the phone.read more

Yvonne Hikspoors

22:56 21 Feb 18

We have used The London Cat sitting company now for about 18 months and we were always very happy with their excellent service! Moira always came to look after our 3 legged Simba. She is highly experienced and really understands cats. And every time she visited we got a detailed update with lovely pictures on the portal. Simba just loves her! It was always very comforting knowing Moira was looking after him while we were away. We are moving to Hertfordshire now so we will miss Moira and the Cat sitting company very much! We highly recommend them! Lots of love Chris, Yvonne and Simba. Xread more

Grizzly Guitars

22:31 24 Jan 18

I had The London Cat Sitting Company take care of my 3 cats over the Xmas period. They did an excellent job & Giorgiana who was looking after them did a great job. As well as feeding them she changed the litter tray and sent me daily updates along with pictures. I would recommend this service to anyone with cats and would happily use them again.read more

Sarah Thorneycroft-Smith

11:00 23 Jan 18

I can't recommend the London Cat Sitting Company highly enough. I was so impressed by the user friendly app along with their professionalism in terms of bookings, invoicing and updates. Meeting our wonderful sitter (Jane) a few days ahead, was so reassuring and our cat absolutely LOVED her. We now refer to her as the 'Cat Whisperer'. We received twice daily visits and Jane was always so kind to send us pictures and updates. We are using them again and will recommend to everyone who asks.read more

Trevor Seal

14:40 18 Jan 18

In 5 years of being a customer I have never experienced anything negative with this company. There have been a few snafus but nothing serious and have always been very satisfied with the way Remi and the team have handled things and made good. Top notch service, by very caring, able and friendly staff. Have recommended them to cat owning friends and family.read more

Zaki K

11:30 14 Jan 18

I was in desperate need of a cat-sitter over Christmas and the New Year and the London Cat Sitting company came to my rescue at amazingly short notice. Alice, thank you so much - not just for feeding Bear but giving him the cuddles and attention that mean so much to him. The daily pictures of Bear you sent me were marvellous! I have no hesitation in recommending your company to anyone who wants their cat looked after by a genuine cat lover!read more

Clare Harlow

12:08 12 Jan 18

We’ve had a fantastic experience with this company. When our cat was diagnosed with diabetes a week before we had to go away for a friend’s wedding, I thought we’d have to cancel our plans, but Remi was so helpful on the phone and within an hour had arranged for Robyn to house-sit, feed the cat and administer the insulin. Robyn is just terrific. She’s been helping us out on and off for six months now and is extremely reliable and very kind to our grumpy little cat. I don’t know what we’d do without her.read more

Sarah Murphy

18:08 30 Dec 17

I would definitely recommend the London Cat Sitting Company. I felt safe in the knowledge that our cat was really cared for whilst we were away for Christmas. Our cat sitter Pat was so efficient and managed to bond with our usually very shy cat, Nacho. I arrived home to find him relaxed, well fed and happy!read more

Melissa Ferro

13:48 22 Dec 17

We've used Remi's company for the past 2 1/2 years and have never had a bad experience. Over the years, we've had fabulous sitters, who have treated our two kitties as their own. We consider them friends of the family. The online system of booking and paying is easy to use and makes it a snap to book in. Many thanks! If you are looking for professional pet care, London Cat Sitting is absolutely wonderful!read more

Jacobus Louw

16:05 14 Dec 17

Very happy with the service! Excellent and highly recommended. Kittens were safe, well fed and playful when I got back. Thanks Mei.

Kasia Vincunas

23:25 27 Nov 17

We have traveled extensively this past year, but it would not have been possible without London Cat Sitting Company. We felt confident leaving our two cats at home knowing they received the best care, love and attention from our wonderful cat sitter. We got daily messages and photo updates which put us at ease. I also have to mention that the online booking system is tremendously efficient!! It makes it so easy for us to book upcoming visits and pay invoices. This has been a seamless experience for us and we highly recommend this company! - Kasia, George, Oscar & Hugoread more

sarah jones

20:18 19 Nov 17

The London Cat Sitting Company have been amazing. Sara was assigned to us and could not have been nicer. She gave lovely updates and pictures whenever she visited and I would definitely recommend the serviceread more

Tasha d'Ancona

11:33 14 Nov 17

London Cat Sitting Service is so incredibly easy to use, everyone is so friendly, and they make going away and leaving your pet at home such a, stress-free process. Each day, our sitter Giorgiana would send us photos of our cat so we could see him whilst away, and be assured he's being well looked after. We've always come back to a healthy, happy cat. I couldn't ask for a better service, and so happy we found them! I will use them again and again. Highly, highly recommended.read more

Kate Fleming

22:43 03 Nov 17

Excellent experience with London Cat Sitting Company, the lovely sitter looked after my two ragdolls for two weeks, came for an hour each day, sent pictures every couple of days with a written update on how they were doing. A great service run by cat lovers - I am hiring them again for over Christmas break.read more

Timothy Hall

09:09 27 Oct 17

I used them in August and last week for half term. My cats were well looked after and the communication has been first class. Added bonus of photos every day which my kids like. My keys were picked up and returned promptly.read more

Heather Hampson

06:13 25 Oct 17

I wouldn't use any other service. I've been using London Cat Sitting Company for about two years now and never had any problems. The Cat Sitters are great and have gone out of their way to make sure my kitty is happy while I'm away. I'd definitely recommend.read more

Emma Davidge

19:47 24 Oct 17

The BEST cat sitting company in London! 100% reliable, amazing service and my boys are always well looked after and happy when I get home! Great app where you can have 24hr contact and always an allocated sitter sending the cutest messages and pictures - 10 out of 10!read more

Torbjørn Elling

17:42 19 Oct 17

I would like to express my gratitude to the staff at this company. Having to travel overseas at short notice due to a family emergency, I was extremely stressed and somewhat overwhelmed. Thank you people for ensuring my beloved Oda and Solveig were well-cared for in my absence - excellent! Would happily recommend and use the service againread more

jasmine Maundy

18:31 19 Sep 17

What a relief it was to finally find a pet sitting service I could finally trust to leave my precious cats with. I felt completely at ease after my initial phone inquiry and was sold upon meeting our cat sitter Caroline, who is everything you want and more. Communication with them is a breeze, live chat, a real person in their office, their easy to use app or client portal are all very reassuring. My gratitude to the entire team for taking such good care of my furry family.read more

Caron Daley

08:49 18 Sep 17

Many thanks to the entire team of London Cat Sitting Company, who I believe are dedicated to providing the highest quality in cat care. My very geriatric cat received all round 24 hour care with a live in cat sitter who also was a Veterinary nurse, when I recently traveled to Australia for my fathers funeral. Their out standing customer service gave me peace of mind at a time I needed it.read more

Rachel Prentice

14:02 09 Sep 17

We have been customers of London Cat Sitting Company for several years and highly recommend their service to others. Their highly professional service from the ease of making a booking to actual cat visits and up dates from our cat sitter, can not be faulted. Our cats are happy and so are we.read more

Remi M

12:26 02 Jul 17

I have owned London Cat Sitting Company since 2006 and very proud of how much we have grown and the service we provide to cat owners. Unfortunately from success comes envy and over the past couple of months, my company has experienced a barrage of people who have never used our service leaving 1 star reviews. Most have been removed by google or the reviewers themselves. Some of these such as the latest from CarrieAnne Tough are from people who have never contacted us or have disagreed with something I have blogged about or said on social media and some from clients we have turned down. In any business there will be clients and even business owners that clash. It's a known fact that I shoot straight from the hip and don't always believe the customer is always right. In 11 years I have seen it all. A testament to the quality service we provide is our success and longevity. I will be providing a longer statement on the web site and our social media platforms shortly.read more

Valentina Mangiavillano

16:32 26 Jun 17

I would highly recommend their services!!! I was very happy with Frank looking after my baby for a few days whilst I was away. This was my first time leaving my baby girl and I was very apprehensive at first. But everything turned out to be just fine! She was well looked after and didn't seem stressed out at all! Also, I find the daily updates from cat sitters extremely reassuring. I am a very apprehensive cat mom I must say, spoiling my baby girl and everything...But you know what? If you really want to go on a short break whether that's holiday or other stuff, this is the one company to ask to look after your fur babies!read more

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